User Support Technician – Peace River – Canadian Visa Support Possible

Visa type confirmed: Immigration Support Possible

Job Title: User Support Technician

Job Overview

Our client is seeking a User Support Technician. The position involves providing support for computer networks and systems, along with offering user guidance. This role provides an opportunity for candidates from overseas, with or without a valid Canadian work permit, to apply.

Job Details

• Location: Unite#18 10122 100 STREET, Peace River, AB, T8S 1S5
• Work Location: On site
• Salary: $36.50 hourly for 32 hours per week
• Terms of Employment: Permanent employment, Full time
• Special Commitments: Morning, Day, Evening, Weekend, Shift, On call, Flexible hours, Overtime available
• Vacancies: 1 position available

Responsibilities

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computers
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network, and Internet support to users in response to identified difficulties
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software

Qualifications

• Education: College/CEGEP
• Experience: 1 year to less than 2 years
• Languages: English

Who Can Apply for This Job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

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VJCInformation & Communications Technology