User Support Technician Mississauga Canadian Visa Support Possible

Visa type confirmed: Immigration Support Possible

Job Overview

Our client is seeking a User Support Technician to join their team. This position is open to international candidates, with or without a valid Canadian work permit. Immigration support is potentially available for qualified applicants.

Job Details

• Location: Mississauga, ON
• Work Location: Hybrid
• Salary: $36.07/hour for 30 hours per week
• Terms of Employment: Permanent, Full-time
• Special Commitments: Morning, Day, Weekend, On call
• Vacancy: 1

Education and Experience

• Education: Bachelor’s degree preferred
• Experience: 1 to less than 7 months in a related field

Responsibilities

• Provide access to computer networks
• Monitor and report on the performance of computer systems and networks
• Assist users with technical difficulties
• Consult documentation to implement solutions
• Maintain a log of problems and solutions for future reference
• Participate in software redesign efforts
• Provide network and Internet support to users
• Set up equipment for employee use, ensuring proper installation of software

Work Environment and Conditions

• Willing to travel as needed
• Work setting requires manual dexterity and attention to detail
• Personal attributes: Client-focused and honest

Benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Free parking available
• Team building opportunities

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VJCInformation & Communications Technology