User Support Technician Mississauga Canadian Visa Support Possible

Visa type confirmed: Immigration Support Possible

Job Overview

Our client is seeking a User Support Technician in Mississauga, ON. This position offers a permanent, full-time employment opportunity with a competitive hourly wage of $36.50, working up to 32 hours per week. Immigration support is potentially available for overseas candidates.

Job Details

• Location: Mississauga, ON
• Workplace Information: On site
• Salary: $36.50 hourly
• Terms of Employment: Permanent, Full-time
• Special Commitments: Day, Morning shifts
• Vacancies: 1 vacancy

Responsibilities

• Give access to computer networks
• Respond to users experiencing difficulties with computer
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users
• Set up equipment for employee use, ensuring proper installation of cables and software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Experience and Specialization

• Languages: English
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years
• Computer and Technology Knowledge: Networking software, Networking hardware

Who Can Apply

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

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VJCInformation & Communications Technology