User Support Technician Brampton Canadian Visa Support Possible

Visa type confirmed: Immigration Support Possible

Job Title: User Support Technician

Overview

Our client is seeking a User Support Technician to join their team in Brampton, ON. This role offers opportunities for immigration support, making it suitable for international applicants seeking LMIA visa jobs or jobs with Canadian PNP sponsorship.

Job Details

• Location: Brampton, ON
• Work Location: On site
• Salary: $34.50 hourly / 35 hours per week
• Terms of Employment: Permanent employment, Full time
• Benefits: Health benefits, Free parking available
• Vacancies: 1

Responsibilities

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computers
• Consult user guides and technical manuals to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect and maintain a log of problems and solutions for use by other technical support analysts
• Participate in the redesign of applications and software
• Provide business systems, network, and Internet support to users
• Set up equipment for employee use and ensure proper installation of cables, operating systems, or software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Requirements

• Languages: English
• Education: College/CEGEP
• Experience: 2 years to less than 3 years
• Work Environment: On site work only; no remote option

Who Can Apply

Our client accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

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VJCInformation & Communications Technology