Help Desk Technician Edmonton Canadian Visa Support Possible NEW

Visa type confirmed: Immigration Support Possible

Job Overview

Our client is seeking a dedicated Help Desk Technician to join their team. This position offers visa sponsorship and supports international applicants. If you are looking for a job with LMIA visa support or other immigration options in Canada, this may be the opportunity for you!

Job Details

• Location: 1762 34 Avenue NW, Edmonton, AB T6T 1B1
• Work Location: On site
• Salary: $30.00 hourly / 35 hours per week
• Terms of Employment: Permanent employment, Full-time
• Vacancies: 1 vacancy

Responsibilities

• Respond to users experiencing difficulties with computers.
• Consult user guides, technical manuals, and other documents to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
• Participate in the redesign of applications and other software.
• Supervise other technical support workers in this group.
• Provide business systems, network, and Internet support to users in response to identified difficulties.
• Set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
• Provide customer service.
• May work in a team with shared supervisory responsibilities.
• May perform a variety of office management and clerical duties.

Qualifications

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
• Experience: 1 year to less than 2 years.
• Languages: English

Skills and Attributes

• Networking security, Internet, desktop applications, security software, MS Office, MS Windows.
• Ability to work in a fast-paced environment, under pressure, with tight deadlines.
• Attention to detail and ability to multitask.
• Client-focused, organized, and effective time management.

Additional Information

• Support for Persons with Disabilities: Physical and auditory accessibility accommodations available.
• Support for Newcomers and Refugees: Participation in programs assisting with settlement and employment integration.
• Support for Youths, Veterans, and Indigenous People: Various mentoring and training programs available.

Who Can Apply

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

If you are ready to take on this exciting opportunity with our client, please consider applying!

Register Your Interest In A New Life In Canada

If this role isn’t quite what you are looking for but a Sponsored job in Canada is still of interest. Click here to upload your resume and register your interest with our Canadian Recruitment Partners

VJCInformation & Communications Technology