Customer Care Representative – Tsawwassen, Canada – Immigration Support Possible

Visa type confirmed: Immigration Support Possible

Join Us as a Customer Care Representative

Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations? If so, we think you belong here as a Customer Care Representative! This is a 6-month contract with the possibility of extension.

Who We Are

Our client is one of the strongest networks of hearing care clinics across Canada and is part of a family of brands. They are passionate about making a difference in the lives of clients and transforming their hearing health. They offer a competitive remuneration package, professional development opportunities, and promote a safe and healthy workplace.

Working Location

Tsawwassen, BC

Reporting To

Regional Clinic Manager

A Day in the Life

A day in the life of a Customer Care Representative involves:

• Providing exceptional customer service in person, over the phone, and by email.
• Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals.
• Managing and maintaining client accounts while building relationships.
• Working with insurance companies to ensure successful third-party billing operations.
• Assisting with cleanings and minor in-clinic device repairs – training provided!

What You Get in Return

• Starting wage of $20/hour based on full-time employment.
• Extended Health Benefits Package from day one.
• 3 weeks vacation to start, increasing with tenure.
• 6 days of personal time in your first year.
• Additional days off, including your Birthday!
• Monday to Friday (business hours).
• Eligible for Quarterly Bonus.
• Growth and development opportunities including education sponsorship.

We’d Love to Hear from You If

• You possess strong communication and customer service skills.
• You have experience or would enjoy working on and reconciling accounts receivable.
• You are aligned with our value of helping others.
• You have a “Can-Do” attitude, love to learn, and are passionate about growing your knowledge.

Don’t think you meet the criteria? If you’re willing to go all in and learn, we’d still love to hear from you! Apply today, we look forward to reviewing your application!

More About Us

Our client values their workforce and recognizes that each client journey is unique. Their organizational culture is built around service excellence, integrity, collaboration, and innovation. They are a proud member of a leading family of brands that provides innovative hearing care solutions, contributing to a mission of helping people enjoy the delight of hearing and enabling a life without limitations.

We are an equal opportunity employer. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of ethnic or national origin, religion, sexual orientation, marital status, gender, genetic identity, age, disability, or any other legally protected status.

Register Your Interest In A New Life In Canada

If this role isn’t quite what you are looking for but a Sponsored job in Canada is still of interest. Click here to upload your resume and register your interest with our Canadian Recruitment Partners

VJCCall Centre & Customer Services