User Support Technician in Surrey – Visa Support Available NEW

Visa type confirmed: Immigration Support Possible

Overview

Our client is looking for candidates who can provide technical support and network assistance.

Languages

English

Education

• Other trades certificate or diploma
• or equivalent experience
• Computer science

Experience

Experience an asset

Work Location

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service

Supervision

• No supervision responsibility

Experience and Specialization

Computer and Technology Knowledge

• Networking software
• Networking hardware
• Desktop applications
• Wireless networks

Additional Information

Security and Safety

• Criminal record check

Transportation/Travel Information

• Willing to travel
• Valid driver’s licence

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Ability to distinguish between colours
• Sitting
• Combination of sitting, standing, walking

Own Tools/Equipment

• Cellular phone

Benefits

Other Benefits

• Learning/training paid by employer

Register Your Interest In A New Life In Canada

If this role isn’t quite what you are looking for but a Sponsored job in Canada is still of interest. Click here to upload your resume and register your interest with our Canadian Recruitment Partners

VJCInformation & Communications Technology