User Support Technician Markham Canadian Visa Support Possible

Visa type confirmed: Immigration Support Possible

Job Description

Position: User Support Technician

Location: Markham, ON

Work Location: On site

Salary: $40.00 hourly / 30 to 40 hours per week

Terms of Employment: Permanent employment, Full time

Vacancies: 1 vacancy

Responsibilities

• Give access to computer networks.
• Respond to users experiencing difficulties with computer.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
• Participate in the redesign of applications and other software.
• Supervise other technical support workers in this group.
• Provide business systems, network and Internet support to users in response to identified difficulties.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Perform Web-server backup and recovery operations.

Supervision

• 1 to 2 people

Qualifications

Education

• Bachelor’s degree

Experience

1 year to less than 2 years

Languages

English

Work Conditions

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Organized
• Team player
• Time management
• Honesty

Who Can Apply?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

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VJCInformation & Communications Technology