User Support Technician Vancouver Canadian Visa Support Possible

Visa type confirmed: Immigration Support Possible

Job Overview

Our client is seeking a User Support Technician to provide essential support to users and computer systems. This role is open to international applicants, with immigration support potentially available.

Job Details

• Location: Vancouver, BC
• Salary: $35.00 hourly, 40 hours per week
• Terms of Employment: Permanent, Full Time
• Day Shift
• Vacancies: 1

Responsibilities

• Give access to computer networks
• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computers
• Consult user guides, technical manuals, and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network, and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform web-server backup and recovery operations
• Provide customer service
• Manage incidents

Qualifications

• Languages: English
• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 to less than 7 months

Who Can Apply?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

Register Your Interest In A New Life In Canada

If this role isn’t quite what you are looking for but a Sponsored job in Canada is still of interest. Click here to upload your resume and register your interest with our Canadian Recruitment Partners

VJCInformation & Communications Technology