User Support Technician in Vernon – Canadian Visa Support Possible

Visa type confirmed: Immigration Support Possible

Job Title: User Support Technician

Job Overview

Our client is seeking a dedicated User Support Technician to join their team. This role offers visa sponsorship for qualified international applicants. If you are a talented professional interested in a rewarding career in Canada, we encourage you to apply.

Job Details

• Location: Vernon, BC
• Work Location: On site
• Salary: $27.00 hourly
• Terms of Employment: Permanent, Full-time
• Special Commitments: Day, Shift
• Vacancies: 2

Responsibilities

• Report on the performance of computer systems and networks
• Respond to users experiencing difficulties with computers
• Consult user guides, technical manuals, and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize, and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network, and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform web-server backup and recovery operations
• Provide customer service
• Manage incidents

Qualifications

• Education: Bachelor’s degree
• Experience: 2 years to less than 3 years in a related field
• Languages: English
• Computer and Technology Knowledge: Networking hardware

Skills and Attributes

• Attention to detail
• Accurate
• Client-focused
• Efficient interpersonal skills
• Organized
• Team player
• Honesty

Who Can Apply?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada
• Other candidates, with or without a valid Canadian work permit

Join our client’s team and contribute to an innovative work environment in Vernon, BC. Apply today to start your new journey!

Register Your Interest In A New Life In Canada

If this role isn’t quite what you are looking for but a Sponsored job in Canada is still of interest. Click here to upload your resume and register your interest with our Canadian Recruitment Partners

VJCInformation & Communications Technology